As a highly visible sign of local authority service, efficiency and value, refuse collection is an every-day yet emotive subject.
With public sector budgets and related services under pressure, Biffa’s focus on reliability, quality and flexibility are valued attributes of its refuse services in England, Scotland and Wales.
Nearly two million households benefit from Biffa’s professionalism and waste collection expertise.Whether weekly or fortnightly collections from sacks or wheeled bins, they can be relied on to help local authorities to fulfil their statutory obligations – and to meet and exceed residents’ expectations.
Biffa’s service flexibility and ‘can do’ culture empower staff to respond quickly to unexpected changes in local needs, while key performance indicators and targets help to monitor and improve service quality standards.
