You can contact Biffa West Sussex Ltd by:
Telephone
Calling our community information line on 01403 339169 (lines are open form 8.30am to 5.00pm Monday to Friday)
Email us at brookhurst.wood@biffa.co.uk.
Post
Please write to:
Ms Carolyn Couch
Community Liaison Officer
Biffa West Sussex Ltd
Brookhurst Wood
Langhurstwood Road
Horsham
West Sussex
RH12 4QD
Our feedback policy
Biffa West Sussex strives to provide an excellent service to West Sussex residents and we value your feedback. Any comments or complaints that we receive will be recorded and we have put in place a formal procedure to ensure that complaints are dealt with quickly and efficiently. We will investigate all complaints and, where contact information is provided, we will provide a written response within 8 working days. We will publish an annual report on our website that summarises the feedback that we have received from the community and how we have responded to this.




