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Waste Quote & Contract FAQs

Got a query? Take a look at our frequently asked questions below - we might have the answer ready for you.

  • How do I get a quote?

    To get a quote in less than 5 minutes, use our online quote tool. Once you get your quote, you can now buy your waste contract online.

  • How long does it take until I receive my quote?

    After you have completed the form, you will receive your quote straightaway. If you are not ready to order, you can save your quote for up to 30 days.

  • Can I set up payment online?

    Yes. If you order online, you can set up a direct debit for your waste contract.

  • What container do I need?

    Find out more information about each of our containers here.
    Please select the most suitable one according to the volume of your waste. 

  • How long does it take for my bins to be delivered?

    Once we have a signed Service Agreement, Site Assessment and set-up your Direct Debit it takes approximately 7 working days to get the bins on-site.

  • Why do I need a reliable collection service?

    Running a business comes with legal responsibilities such as storing, recycling and reducing the amount of waste produced. To legally dispose of all recyclable and non-recyclable waste, a registered waste collector must be used. Your company may face legal proceedings if the waste is not disposed accordingly.

  • What is your coverage?

    Being UK’s No.1 for Business Waste, we have coverage to provide our services to 95% of UK postcodes. To find your local depot, please use our interactive map

  • When can you come and collect my waste?

    We can collect you waste daily, weekly or fortnightly, however this does vary depending on your location & the waste stream you need.

  • What happens to the waste once collected? / How will you dispose of the collected waste?

    At Biffa we are helping our customers to recycle as much as possible. The waste that cannot be recycled will be disposed in a safe and compliant way. To find out more about our waste processing procedures, please visit

  • What kind of waste do you NOT collect?

    If you have a specific waste stream and are unsure whether we can offer you a collection service, call us on 0800 307 307 to discuss (Mon - Fri, 8.30am - 5.00pm). 

  • How much does a waste collection cost?

    All our prices are varying depending on the type of the produced waste, size and type of the required container, business addresses and the desired frequency of collection. Please use our simple quote tool for more detail on pricing.