In order to give you the best experience, our website uses cookies. By continuing, you accept that you are happy for us to use these cookies. To get more information on the cookies used on our website please read our Cookie Policy.

Manage Cookies

In order to give you the best experience, our website uses cookies. The information does not usually directly identify you, but it can give you a more personalised web experience.

You can choose not to allow some types of cookies. Click on the different categories to find out more and change your default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Mandatory cookies

These cookies are essential so that you can move around the website and use its features which cannot be switched off in our systems. They are set in response to actions made such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

These cookies are required

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

Marketing cookies

These cookies allow the website to remember choices you make to give you better functionality and personal features. All information these cookies collect is aggregated and therefore anonymous.

Contamination Policy

Our contamination policy helps you to identify the types of waste are allowed and also not allowed in each type of container. This ensures that your waste does not become contaminated and your waste can be collected without contamination problems.

If you have further questions regarding our contamination policy, please call our dedicated customer services team on 0800 601 601 or complete an online enquiry form.

Material/Container type What's Allowed What's Not

Whole cement bonded asbestos sheets with any broken sheets to be double bagged before going into the container.Fibrous asbestos to be double bagged in UN approved bags (not to be placed in the same skip as cement bonded asbestos)

Clean dry Cardboard

Only clean dry cardboard

Clean Dry Paper

Where a grade has been specified then all paper must meet this

Clean Recyclable Timber Grade A

Untreated softwoods, softwood packaging (pallets, crates and reels) and hardwoods

No treated wood or MDF

Confidential Waste

Either clean dry confidential paper orother confidential material for destruction

Dry Mixed Recyclate
  • Paper – e.g. dry paper waste, newspapers, office paper and magazines
  • Cardboard – e.g. corrugated cardboard, cereal boxes and card
  • Metal cans – e.g. clean, empty drinks cans and food tins
  • Plastic – e.g. packaging films, rinsed out milk bottles,empty drinks bottles & clean salad trays, rinsedout margarine tubs &microwaveable meal trays

N.B. Only clear sacks can be used

  • Black bags (because our drivers cannot see if it is recyclable material in the bag)
  • Waxed paper cups (takeaway cups from most high street coffee chains)
  • Crisp packets and sweet wrappers
  • Food and canteen waste
  • Liquids
  • Polystyrene
  • Glass and ceramics
  • Wood
  • Textiles or lengths of strapping
  • Hard and rigid plastics (e.g. window frames, pipes, drums or other bulky non-compactable plastic items)
  • Containers with any residue of food or hazardous material(e.g. paint tins or bleach bottles)

Food waste which may include only packaging in direct contact with the food. For loose food waste this may be a clear bag

No black bags. Only food waste

General Waste for Exchange Modes

Non-hazardous waste

Any waste electronic or electrical equipment, batteries, gas bottles, fluorescent tubes, paint tins, mattresses, plasterboard, asbestos or other hazardous material, animal-by-products, clinical, nappy or sanitary waste

General Waste for Trade Waste, Bag Collections & Front End Loaders

Non-hazardous waste

Any waste electronic or electrical equipment, batteries, gas bottles, fluorescent tubes, paint tins, hazardous waste, animal-by-products, clinical, nappy or sanitary waste, kennel waste, liquids, timber, rubble, large pieces of metal or other bulky waste


Clean, empty mixed container glass e.g. bottles and jars

No pyrex, drinking glasses, plates or other ceramics, window glass, window-screens. no black bags

Green Waste

Plant material, with only soil and stones attached to roots

No bagged waste or invasive species i.e. Japanese Knotweed.

Inert Waste

Waste such as rubble, aggregates and sub soil etc.

Any other non-inert waste

Metals - all grades

Where a type of metal has been specified then all metals must meet this.

Nothing hazardous.

Segregated Plastic

Where a type and grade has been specified this all plastics must meet this.

Get a Quote