In order to give you the best experience, our website uses cookies. By continuing, you accept that you are happy for us to use these cookies. To get more information on the cookies used on our website please read our Cookie Policy.

Manage Cookies

In order to give you the best experience, our website uses cookies. The information does not usually directly identify you, but it can give you a more personalised web experience.

You can choose not to allow some types of cookies. Click on the different categories to find out more and change your default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Mandatory cookies

These cookies are essential so that you can move around the website and use its features which cannot be switched off in our systems. They are set in response to actions made such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

These cookies are required

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

Cookie policy

Cookie Policy

Information about Biffa’s use of Cookies

“Biffa” or “the Biffa group of companies” comprises Biffa plc (a company registered in England and Wales with registration number and its respective subsidiary companies from time to time including, but not limited to, Biffa Waste Services Ltd, Biffa Municipal Ltd, Biffa Environmental Municipal Services Ltd, Biffa Polymers Ltd, Biffa Leicester Ltd, Biffa West Sussex Ltd, O’Brien Waste Recycling Solutions Ltd, Amber Engineering Ltd, Specialist Waste Recycling Limited and Cressex Insurance Services Ltd.

Biffa’s websites use cookies in order to make your experience of our sites better. Cookies support the provision of information and functionality for users within our sites, as well as providing us information about how the websites are used so that we can make sure they are up to date, relevant and error free for you.

Cookies are small text files stored on your device when you access most websites on the internet. Cookies, among other things, allow a website to recognise your device and remember if you have visited the website before. The term cookie refers to cookies and technologies that perform a similar function to cookies (e.g. tags, pixels, web beacons, etc). Cookies can be read by the originating website on each subsequent visit and by any other websites that recognises the cookie.

By using our websites you agree to our use of cookies, including setting and reading cookies on your device. You can choose to restrict or block cookies through your browser settings at any time. Please note that certain cookies may be set as soon as you visit a website, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies set on our websites may impact the functionality or performance of the website, or prevent you from using certain services provided through the website. It will also affect our ability to update the website to cater for user preferences and improve performance.

Please note that third parties (including, for example, Google Analytics) may also use cookies. These cookies are likely to be performance cookies or targeting cookies (as described in the table).

Updates to this Cookie Policy

This Privacy Policy was last updated in May 2018. We reserve the right to update and change this Privacy Policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. In case of any such changes, we will post the changed Cookie Policy on our website or publish it otherwise. The changes will take effect as soon as they are posted on this website.

How to get in touch with Biffa

If you would like to contact us with any queries or comments regarding this Cookie Policy please send an email to or send a letter to The Company Secretary, Biffa plc, Coronation Road, Cressex, High Wycombe, Buckinghamshire HP12 3TZ

Details of the types of cookies we use and their use are outlined below:

Cookie Cookie Type Purpose More Information
ASP.NET_SessionId Mandatory Used to identify a users session on the server. The session being an area on the server which can be used to store data in between http requests   
SC_ANALYTICS_GLOBAL_COOKIE Mandatory SiteCore cookie used to track anonymous contacts so content can be personalised for returning visitors  
__RequestVerificationToken Mandatory

Anti-forgery token to prevent CSRF attacks

GDPR.CookiePreferences Mandatory Used to store the users GDPR cookie preferences
Biffa#Lang Mandatory Sets the language you view website content in


Cookie Cookie Type Purpose More Information
utma  Performance Stores each visitor’s number of visits, the time of the visitor’s first visit, the previous visit and the current visit to the website Google Analytics
utmb and utmc Performance Used to check how long a visitor stays on the website, when a visit begins and when it ends Google Analytics
utmz Performance Stores information about how a visitor accesses the website (for example, via a search engine, a keyword search or a link) Google Analytics
_ga Performance This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. Google Analytics
 _gid Performance This cookie is used to distinguish users. Google Analytics
_vwo_uuid_v2 Performance These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
gwcc Marketing This cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile device.  
MUID/ MUIDB Marketing  These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.   Bing
NAP  Performance These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.   Bing
Facebook Pixel  Marketing  The Facebook pixel is an analytics tool that allows us to understand the actions you make on our website. We can then use this to make sure our advertising is shows to the right people and measure the results of our advertising activity.  Facebook