Transforming food waste collections with smarter insight
Binsight is Biffa’s innovative smart‑bin solution that helps local authorities understand household food waste participation with clarity, confidence, and accuracy. Developed through the combined expertise of Biffa and Contel, Binsight pairs sensor‑equipped bins with robust sampling and analysis to capture when and where food caddies are presented - without tracking individual households. As Simpler Recycling introduces mandatory weekly food waste collections from April 2026, Binsight provides the accurate participation insight councils need to design efficient, targeted and future‑ready services.
How Binsight works
Sensors fitted to food waste bins capture when and where food caddies are presented at street level. The data is sent securely to the Contel platform and converted into clear participation insight, with a 99.8% accuracy rate, that local authorities can use to plan services, target engagement and improve performance.
What Binsight does:
Why choose Binsight?

In 2025, Stratford partnered with Biffa to deploy Binsight, generating street‑level participation data automatically, without manual required from crews. The trial delivered:
- A complete view of caddy presentation
- More accurate participation data
- Cost efficiencies through reduced manual monitoring
- Identification of low‑participation areas
- Strong evidence to boost future engagement activities
