As a leading waste management business in the UK, we take our responsibilities seriously. Everything we do is focused on delivering an excellent customer experience, as well as serving to protect the environment, our people, and the public.
We are a progressive business and innovation is core to our strategy. This means continually developing and improving our extensive UK-wide infrastructure to provide greater flexibility, an innovative and broad range of services and the utilisation of technology to ensure we are easy to do business with.
Ian Wakelin, Chief Executive.
Our vision
To become the UK's undisputed leading solutions provider of creative and sustainable waste management services.
Our mission
Build on our strong heritage and expertise to deliver innovative solutions that are the envy of our competitors, and to the benefit of our customers, shareholders and employees.
Our values
Be safe
Be innovative
Be customer focused
Be a team player
Be accountable
Our values
Our organisational values underpin our strategy:-
Be safe
We strive to keep our people, customers and the environment safe and always take action when we see danger
Be innovative
We will continuously improve our processes to ensure we are efficient, deliver value, and are easy to do business with
Be customer focused
We will provide value for money, leading market propositions and deliver the best customer service and experience
Be a team player
We will actively engage our people, and our stakeholders to build pride in Biffa and our Brand
Be accountable
We will take responsibility for everything we do, and deliver what we say we will
