We want to make sure that you are satisfied with your service and our team are here to help with any issues that you may be experiencing. If you would like to discuss your issue with us , please contact us on services@biffa.co.uk, including your business name, postcode and a few details about what has happened or call 0800 601 601. We will do our best to find a resolution for you.
The quickest and easiest way to update your details is by logging into your CustomerZone account:
Note if you need to change your email please contact us on the email address below. For changes to site address see ‘We are moving sites, what do I need to do?’
Alternatively you can contact our customer service team on services@biffa.co.uk, including the following information:
Easy and convenient online account management when you need it. Order and track services. Make Payments online. Maintain and file documentation for legal compliance
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