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Biffa Bin Lorry Birmingham

Our Strategy

Our strategy for growth sets us on a clear path to lead the way in UK sustainable waste management

  • ICON

    Grow our market share

    Biffa seeks to drive organic growth across all of its businesses by gaining new customers and by upselling services to existing customers. In its I&C business, Biffa has a clear focus to grow by acquisition, as a natural consolidator within a fragmented market.  

  • ICON

    Develop services & infrastructure

    Biffa looks to leverage the control of waste feedstock from its collections operations to invest in sustainable waste processing infrastructure. The expanded capacity and service offerings that this brings will help deliver the sustainability ambitions of both Biffa and its customers whilst providing the Group with long term sources of earnings. 

  • ICON

    Optimise systems & processes

    Biffa aims to maximise margins by operating its business as efficiently as possible. Optimising Biffa’s systems and processes includes activities such as integrating acquisitions on to Biffa systems, delivering strong levels of customer service to minimise customer churn, leveraging e-commerce opportunities and ensuring that projects meet investment criteria and help deliver our Sustainability Strategy. 

Focused on three specific investment areas:

 Collections growth

■ Scale and capabilities position  us well for organic growth

■ Proven track record of M&A

■ Platform gives unique  synergy opportunities

Leading in UK plastic recycling

■ Operational and development  track record

■ Control of materials

■ Trusted offtake partnerships 

Developing  energy from waste infrastructure

■ Proven market need

■ Control of waste and consented sites

■ Underpins I&C business

Underpinned by an extremely powerful sustainability story:

 Building a circular economy

■ Quadrupling our plastic  recycling capability

■ Investing in energy from waste

 

Tackling climate change

■ Efficient low carbon collections

■ Transitioning to EV/alternative fuels

■ Solar development

 Caring for our people, supporting our communities

■ Reduce Lost Time Injuries

■ Top quartile business for employee engagement

■ Manage 30% of estate for biodiversity

Biffa Annual Report 2020

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